SPAM Policy

  • You acknowledge not to send any unsolicited messages.
  • You acknowledge to send users with an option to opt out if they don't want to receive any messages from you .
  • We reserve the right to take actions against any spam complaint, these actions may include warning notices or termination of account
  • You will not use this service for any threat.
  • Message sent through autoresponder on your account will be treated as sent by you.
  • Brand name used to send SMS should be in accordance with your business.
  • No information of this website is to be copied and reproduced.
  • No content,design and form of member's area to be copied or to be used to make another such service.

 

Conversations

  • Conversations need to have welcome messages.
  • Conversations should have a navigation option.
  • Conversations should have an exit option.
  • Messges should only be send to end user as a reply and no un-solicited message should be sent.
  • All messages need to answer or address the end user response, no promotion or any other content not asked by end users needs to be sent.

Privacy Policy Facebook Channel

  • We will retrieve facebook page access token during the login process, that access token will enable us to read messages that are sent to your facebook messenger and we will be able to reply back to those messages.
  • We will be able to see the message text and the sender ID, however, that ID will not be sent to you, if you want to contact to that user, you need to do it through us and we will send the message using your facebook page access token.
  • We will no sell the data for any analytical or marketing purpose.
  • We will not use access tokens to send any message other than what configured by you.

Privacy Policy Viber Channel

  • We requrie viber public account access token in order to send and recieve messages from it.
  • We will be able to see the message text and sender ID of the end user, however that ID will not be send to you, if you want to contact that user, you need to do it through us and we will send the message using your viber public account access token.
  • We will not sell any data for analytical or marketing purpose.
  • We will use access token to send any message other than what configured by you.

Privacy Policy Skype Channel

  • We will create Microsoft BOT on Azure for Skype and Webchat.
  • We will manage that BOT, however you will be able to add your contacts on that bot.
  • We will be able to see the subscriber data on that bot.
  • We will be able to see the message text and sender ID of the end user, however that ID will not be send to you, if you want to contact that user, you need to do it through us and we will send the message using your viber public account access token.
  • We will not sell any data for analytical or marketing purpose.
  • We will use access token to send any message other than what configured by you.

 

Message Scheduling

  • Messages sheduled will not be cancelled if they are due to be sent within 5 minutes.
  • Only messages through SMS channel can be scheduled.